An elegant compliment

• Listening is key, and proper listening comes with inquisitiveness, attentiveness and curiosity, and not from simply waiting for the partner to stop.
• If a partner stops talking, gently ask them to tell you more, while making them feel listened to and heard, with no competition or u...

• We're solving the wrong problem: The first challenge that shows up is seldom the real issue.
• Our advice is not nearly as good as we think it is: Cognitive bias makes us think we're brilliant at things even though we aren't.
• Our advice mons...

They are extremely powerful, because most of our actions are based on the unconscious and metaphorical frames we already have in place. And once a frame is in place, the boundaries of that frame and the associations of that frame are all taken into account in our decision making.