Learn more about communication with this collection
Conducting effective interviews
Identifying the right candidates for the job
Creating a positive candidate experience
Gaining agreement has an enduring effect, even if only over the short term. So instead of jumping right to the end of your argument, start with statements or premises you know your audience will agree with. Build a foundation for further agreement.
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Always know your audience. Don't push for instant agreement if someone's personality style makes that unlikely. But don't ask for thought and reflection if your audience loves to make quick decisions and move on.
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Tossing in an occasional--and heartfelt--curse word can actually help instill a sense of urgency because it shows you care.
Authenticity is always more persuasive. And if you feel strongly enough to slip in a mild curse word, feel free.
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As a general rule, men tend to feel competitive in person and turn what should be a conversation into a contest we think we need to win.
The opposite is true if you're a woman hoping to persuade other women. According to the researchers, women are "more focused on relationships," so in-pers...
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Research shows humans prefer cockiness to expertise. We naturally assume confidence equates with skill.
So stop saying, "I think" or "I believe." Stop adding qualifiers to your speech. Stand behind your opinions--even if they are just opinions--and let your enthusiasm show. Pe...
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While it's tempting to use scare tactics, positive outcome statements tend to be more persuasive.
So if you're trying to produce change, focus on the positives of that change. Take your audience to a better place instead of telling your audience what to avoid.
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Sharing an opposing viewpoint or two is more persuasive than sticking solely to your argument.
The people in your audience are more likely to be persuaded when they know you understand they could have misgivings. So talk about the other side of the argument--and then do your best to ...
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Remarkably persuasive people understand how to frame and deliver their messages, but most important, they embrace the fact that the message is what matters.
Be clear, be concise, be to the point, and win the day because your data, reasoning, and conclusions are beyond reproach. And a...
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Give, even if you start with $1 to an online charity. It does not matter what amount you choose, jump right in with something small to help build momentum in your life towards generosity.
Negotiators frequently start their preparation focused on the opportunity right in front of them, such as a job offer.
Instead, consider your short- and long-term goals, then work backwards from those objectives to define the next steps you want to take. Include quality-of...
Start with the rope behind you, pulling on your calves, your hands in front of you, and the cable end of the handles pointing frontwards. Then do an initial swing with your arms.
For a toe catch drill, swing the rope over your head once, then trap it with the front of your feet without ju...
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