<h2>If someone doesn't like your work, <strong>don't take offense</strong>. Even if you feel the criticism is unfair, don't react negatively as you can irreparably damage your reputation.</h2><p>A good professional can take criticism and not respond as if it's an attack. At the very least, they can leave with their reputation intact.</p>

Don't take it personally

<h2>Taking criticism can be a hard thing. At some point, you will find someone who wants to tell you how to do things better.</h2><p>But <strong>feedback can also be a good thing</strong> as you can use the criticism to give you a competitive edge.</p>

Criticism as a competitive edge

<h2>Listening and acting on honest feedback will give you insight into what's good and what can improve.</h2><p><strong>Make use of that information to improve</strong> your performance, service, or event.</p>

Feedback makes your product better

<h2><strong>Constructive criticism can steer you from bad practices towards better ones.</strong></h2><p>Try to distance yourself from what you're providing and look at it objectively. If you can take a step back, you might see how you can improve.</p>

Feedback forces you towards good practices

<h2>If a customer tells only you how to give them a great service, that's information that only you've got.</h2><p><strong>That puts you at an advantage over others in your sector</strong>. Find ways to draw that information from your clients or audiences.</p>

Criticism can give you an advantage

<h2>How you respond to criticism is vital. Try to avoid getting into an argument. Instead, <strong>lead the exchange into a discussion on how to solve the issue</strong>. You'll waste less time guessing how to fix things. <em>"So, you'd like to change the design - what would you say is the main thing that ought to be different?"</em></h2><p><strong>Turn your words into action to demonstrate that you can listen to feedback.</strong></p>

How to respond to criticism

<h2>Criticism means someone wants to tell you <strong>what you're doing for them</strong>. It is an opportunity to learn more about the person and change them into satisfied customers or audience members.</h2><p>Take some time before you respond. Someone who can take and act on criticism means they can work towards a better outcome.</p>

Criticism is a form of communication

<p><strong>Creative Boom: </strong>criticism can be a good thing and arts organisations should use it to improve what they offer</p>

Feedback makes your product better

Listening and acting on honest feedback will give you insight into what's good and what can improve.

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Feedback makes your product better

How to get better at receiving feedback

2. Solicit feedback