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Never criticize the person. Always criticize the actions.
And when you’re making suggestions, make suggestions about actions, not about the person.
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No matter how nice your criticism and how much you focus on actions, a criticism is often not the way to go.
A suggestion can be positive, it can be seen as helpful, it can be seen as an instrument for improvement and change.
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"Never criticize the person. Always criticize the actions. And when you’re making suggestions, make suggestions about actions, not about the person."
Don’t force the conversation. Try to hit on something the other person is passionate about that you’re also interested in. That way, the rapport is genuine and the person is more open to talking in-depth about the subject.
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