Great customer service
Keep the promises you make — not just to your investors, but to your customers. Today’s consumer wants excellent customer service and nothing less.
If you promise delivery on a certain day, make sure it happens. It is easy to lose customers who expect what is offered and then have a poor experience.
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Customers Will Always Share Their Experiences With Others
The natural thing that happens when we experience something is to share it with others. It is exactly the same with customers. Deliver an excellent service to a customer and they would rave about it to others, treat them badly and they won’t hesitate to spread the news.
The questio...
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