• Don’t praise ability or intelligence: That promotes a fixed mindset. Compliment effort, process and choices.
• Don’t ignore outcome, tie it to effort: You can be happy about success, but attribute it to effort.
• Respond positively to failure: Failure isn’t b...

• In 1960, the University Of Illinois created an intranet, a closed system of linked computer terminals for students to access shared material. This evolved into PLATO (Programmed Logic for Automatic Teaching Operations), which expanded the same technology across the globe.
• Apple sof...

Which is the rung of the software ladder immediately beneath yours? Whatever it is, those are the companies to partner with, develop technical integrations to accelerate adoption, co-sell and generally go-to-market alongside.

After a prospect has adopted the software rung below yours, their...