What you say, and how you say it
When trying to explain complex information to an audience, the first task is to get the content of what you're saying right.
How we communicate is also crucial. When someone is speaking, most of the information we receive comes through their body language, enthusiasm and tone of voice. It's our overall experience of the speaker that counts.
I get my inspiration from the fictional world. I'm a social geek.
FROM THE ARTICLE
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