When trying to explain complex information to an audience, the first task is to get the content of what you're saying right.
How we communicate is also crucial. When someone is speaking, most of the information we receive comes through their body language, enthusiasm and tone of voice. It's our overall experience of the speaker that counts.
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Research found that only 7 percent of communication comes from the words you use; the rest of what you communicate comes from your voice and tone (38 percent) and your body language (55 percent).
So that means when you send a virtual message, 93 percent of what you’re trying to communica...
7 percent of a message is conveyed through words. Body language plays a major role in how we communicate and how we listen.
When you’re listening, then, be aware of what your body language is saying to the speaker. Unfold your arms and be open to what this person has to say.
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