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Harley J.

@harleyjj93

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Timeliness is crucial for workplace apologies. Tensions can easily escalate to the point of making work unbearable for one or more parties. 

Once you recognize that you owe an apology, do your best to make it as soon as possible, and try to turn the interaction into a constructive conversation. 

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The Art of Saying Sorry: How to Make Your Apology as Effective as Possible

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