Eliminate superlatives

• Manage your attention. Recognize when your mind starts wandering and redirect your focus when it slips up.
• Block time for emails. Turn off email notifications and schedule two or three time blocks daily for checking emails.
• Declutter....

It can be tempting to stereotype new colleagues or clients, or to make assumptions about them based on just a few pieces of information.

Set time aside to listen when you meet someone new. Give them space to talk about their viewpoints and take time to absorb these.

We tend to receive tons of emails from old newsletters we've signed up for, but are now just taking up space. To resolve this, you can just unsubscribe to the ones you no longer find useful or set up a black hole program where you won't be able to hear from that specific sender e...