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When you think about our colleagues, whether they are peers or people you manage, how many of them can be trusted to follow through when they say they will do something?
Reliability is important in any organisation, especially in a startup. You need people who you can count on and who will follow through. You want a one-to-one ratio between say and do. But when people have a lopsided do-to-say ratio, the slow responses and the need for follow-ups can make business slower than it needs to be.
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Improving your do-to-say ratio helps to build a reputation that will lead to more promotions.
It requires you to be diligent about your to-do list. Make a note to yourself on what you have to deliver, and when it has to be done.
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Reliability is the centre of what it means to be a team player. It acknowledges that everyone relies on one another to achieve a goal.
The employees who say, "I'm on it", and mean it, are worth gold if you can get them on your team. They are willing to own the responsibility for following t...
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People who agree to do something in front of their peers are much more likely to follow through.
If everyone heard them say that they would do something by Thursday at noon, it is much more likely that they will have an internal incentive that will save you the need to mo...
Some spend a lot of time going back through their conversations of the day to find some type of hidden meaning in them. Even if someone was very direct, they assume they meant something else.
The only thing you can do about this is to stop, move on, and simply accept that people often s...
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