Step 4: Reflect
As you are exploring the situation with the other person, slow down and pay attention. As you listen, reflect on what you are hearing to make sure you understand it clearly.
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Empathy
- Cognitive and emotional empathy: You can describe things in ways your colleagues can understand because you are aware of different perspectives.
- Good listening: You pay full attention to the other person and make sure you understand what they are saying.
What is listening?
Listening does not mean hearing just to respond. It is hearing to understand.
Listening is not to judge/analyse what the other person is saying, it means to fully concentrate on what is being said. It is about using empathy & compassion & understanding the complete message, including the un...
Step 2: Slow Down
The brain does not instantly register when your stomach is full. It takes your brain 20 minutes to send you that signal and for you to get that comfortably full feeling. That means that you need to slow your eating down. Even if you are making healthy choices with your foods, you still need to sl...
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