Extensive research shows that conflict has a big impact on cohesion and performance. The key issue, though, is not how often we have conflict-- it’s how well we manage it.
The goal isn’t to have less conflict; it’s to have the right kind of conflict. And to do that, we need to start by recognizing what we’re actually arguing about -- which is often not what we think we’re arguing about at all.
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Spending a large amount of time with someone literally causes you to pick up their habits. Choose your friends wisely.
Conflict Management: Lessons From The Real World
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