It's often the only way we learn about our weaknesses and without it, we can’t improve. When we’re defensive, we run the risk of missing out on this important insight.

At the first sign of criticism, before you do anything—stop. Try not to react at all.

Namely, to improve your skills, work product, and relationships, and to help you meet the expectations that your manager and others have of you.

As the person shares feedback with you, listen closely. Allow the person to share their complete thoughts, without interruption. When they’re done, repeat back what you heard.