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How Smart People Respond to Constructive Criticism
Deconstruct the Feedback
Ask questions to get to the root of the actual issues being raised and possible solutions for addressing them:
- Seek specific examples to help you understand the issue.
- Try to understand whether this is an isolated issue.
- Look for concrete solutions to address the feedback.
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Constructive Criticism
It's often the only way we learn about our weaknesses and without it, we can’t improve. When we’re defensive, we run the risk of missing out on this important insight.
Feedback’s not easy to give and it’s certainly not easy to receive, but it’ll help us now and in the long run.
Stop Your First Reaction
At the first sign of criticism, before you do anything—stop. Try not to react at all.
Even a few seconds are enough for your brain to process a situation: you can halt a dismissive facial expression or reactive quip and remind yourself to stay calm.
Remember the Benefits of Getting Feedback
Namely, to improve your skills, work product, and relationships, and to help you meet the expectations that your manager and others have of you.
Also, try to cut back any reaction you're having to the person who is delivering the feedback, even if it's hard to receive criticism from someone you don't fully respect.
Listen for Understanding
As the person shares feedback with you, listen closely. Allow the person to share their complete thoughts, without interruption. When they’re done, repeat back what you heard.
Avoid analyzing or questioning the person’s assessment; instead, just focus on understanding his or her comments and perspective.
Deconstruct the Feedback
Ask questions to get to the root of the actual issues being raised and possible solutions for addressing them:
- Seek specific examples to help you understand the issue.
- Try to understand whether this is an isolated issue.
- Look for concrete solutions to address the feedback.
SIMILAR ARTICLES & IDEAS:
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Getting Negative Feedback
... is not the best thing to happen at work. It normally leads to a racing mind, emotional discomfort and increased blood pressure.
We may try to defend ourselves, or brush aside the feedba...
It’s Not Personal
Unless it is completely uncalled for, negative feedback generally has the intention of informing us about our areas of improvement. If feedback isn’t provided, you may not grow and improve. If no one tells you that you are doing something wrong, you will keep doing it wrongly forever.
Providing timely feedback may be a sign that the manager cares and wants you to improve.
Don’t Shoot The Messenger
One should not be defensive when provided with negative feedback, and understand that it is for our own good.
One needs to act on the feedback by approaching it from a neutral and objective standpoint, not taking it as a personal attack. Instead of reacting, just pause and listen. Reflect on the feedback, giving yourself some time and space to respond with a level head.
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On Giving Constructive Criticism
Sharing and receiving feedback is necessary for improvement. If you have ideas on how someone can improve, don’t hold your ideas back, share your criticism constructively.
Of course, be sensitive to others’ feelings and offer feedback when you feel the other person is ready to take it. Else, you may come across as imposing your views on others, especially if you repeatedly tell them what to do without them requesting it.
1. Use The Feedback Sandwich
Also known as PIP (Positive-Improvement-Positive), it consists of “sandwiching” a critic between two positive comments in the following manner:
- Start by focusing on the strengths — what you like about the item in question.
- Then, provide the criticism — things you don’t like and areas of improvement.
- Lastly, round off the feedback with (a) a reiteration of the positive comments you began with and (b) the positive results that can be expected if the criticism is acted upon.
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9 Tips To Give Constructive Criticism
- Use the "feedback sandwich" method when advising. Give a positive comment, then the feedback that could potentially be construed as criticism, and finish by reiterating the positive. Th...
Constructive Criticism
However needed it may be, people often view criticism as hurtful and feel attacked. And that puts them on the defensive, meaning they won’t be able to truly absorb what’s being criticized.
That’s why constructive criticism is a helpful skill to develop when dealing with other people. Knowing how to do it drastically affects how the message is received.