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Beyond Inspirational Speeches

Beyond Inspirational Speeches

Culture change is probably on your leadership agenda. You may want (or feel forced) to create a post-pandemic culture or become more collaborative, innovative, or aggressive.

But most companies fail in this because they try to change culture directly—through speeches, training programs, or direct intervention in meetings.

Dantley Davis, the new vice-president of design at Twitter, asked employees in a meeting to critique each other. The idea was that tough criticism would help. Instead, people ended up feeling insulted and angry.

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When Allan Mullaly took over Ford in 2006, he faced a culture of competition between units rather than cooperation on strategic goals. Instead of chasing shadows by trying to change attitudes and culture directly, Mullaly created cross-unit meetings to identify and solve major business problems. ...

Pain is part of the cost of successful knee surgery, but that doesn’t mean banging someone on the knee with a hammer is successful knee surgery. Culture is how a group does the things it does. It changes because people start doing things differently or start doing different things. The causality ...

Company culture cannot be changed by attacking it.

A Strategic Fitness Process (SFP) results in a “conversation” that’s honest (with the whole truth on the table), collective (involving key people across the organization) and transparent (nothing is hidden—neither the process nor what senior management learned and plans to change).

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If you’re feeling stuck and frustrated, these quotes about change might be what you’re searching for to make the leap forward and change something for good.

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