The importance of managing expectations

According to Qualtrics, employees do not engage properly when they are unsure of their company’s goals.

When your team doesn’t know what you’re expecting from them, they also don’t know the direction they should be going. Even if they have talent and experience, they still need to be 100% sure of what you expect from them.

@melodydnn84

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Communicate clearly and frequently

Communication is essential and comes first when setting expectations with your team.

Have a plan in place from the start to ensure your team understands what you are expecting from them.

For example, should they report every task they complete? Is there a set amount of time in which they should be able to reply to emails?

Your team will work as a unit if every member is aware of their own responsibilities and the importance of their work in the organization.

This can be accomplished by creating a document that describes their role in the company in detail.

Your team needs to know that they are required to use their time at work efficiently and effectively.

To get an indication of their productivity, track the total time they have worked and compare that against the tasks they have accomplished. Speak with them if improvements can be made.

Working together at the same time can give a big boost to productivity.

Consider requiring your team to work together for a few specific hours in the day.

Your team should be willing to engage and feel assured that they can offer and expect help if they need it.

The key is to make everyone feel welcome and needed for team-wide success.

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Traps To Avoid
  • Thinking your current job knowledge and technical skills are enough to be a manager. Good management and people skills can be more important than technical skills.
  • Failing to consult regularly with your boss, in an attempt to show that you can cope on your own.
  • Approaching your boss without having thought a problem or its solutions through.
  • Failing to assess what your customers want from you and your team.
  • Using your authority inappropriately or not in the interests of the organization.

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Be a Source Of Knowledge

A boss who’s focused on improving their managerial skills is the kind that workers will respect—and want to emulate. Stay abreast of management trends so you can continue to bring out the best in your team.

Communication is one of the most critical components of organizational life, and it is far too important to leave to chance.

What’s the preferred way of communicating, both formally and informally? What should be the frequency of communication? What are the protocols for communication at different levels – while reporting to the manager or even upper management?

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