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How to Turn Disagreement Into a Team Strength - Ambition & Balance

Ed Catmull
“You are not your idea, and if you identify too closely with your ideas, you will take offense when they are challenged.”

Ed Catmull

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IDEA EXTRACTED FROM:

How to Turn Disagreement Into a Team Strength - Ambition & Balance

How to Turn Disagreement Into a Team Strength - Ambition & Balance

https://doist.com/blog/how-to-turn-disagreement-into-a-team-strength/

doist.com

8

Key Ideas

Disagreement is healthy

It is essential for success. It’s the hallmark of an engaged and involved team member. And it opens the way for testing and improving new ideas.

It should also be treated as a chance to built trust and show mutual understanding.

The art of disagreement

Mastering the art of considerate disagreement means expressing your beliefs without shutting down the discussion or angering the other side.

For this to happen, you have to listen more, be willing to change your perspective on disagreement and learn to better your arguments.

Ed Catmull

Ed Catmull

“You are not your idea, and if you identify too closely with your ideas, you will take offense when they are challenged.”

Ray Dalio

Ray Dalio

“I’ve seen people who agree on the major issues waste hours arguing over details. It’s more important to do the big things well than the small perfectly.”

Charlie Munger

Charlie Munger

“I never allow myself to have an opinion on anything that I don’t know the other side’s argument better than they do.”

Escape your own bias

Take the time to gather facts that support the opposite point of view.

Ask yourself, “What if I’m wrong?”. This will strengthen your argument by anticipating questions, or you’re going to learn something new and take a more nuanced position.

Listening to the other side

We tend to focus on what we're going to say next in conversation and we fail to understand the counterargument and really listen to the other party.

Demonstrate that you're listening by reframing their position in your words and then ask for confirmation that you have it right.

Present your ideas inclusively

Disagreements can create an “us versus them” mentality with clear winners and losers.

A better approach is to ditch the entire notion of winners and losers. Instead, you’re both on the same team working toward a better solution

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Seek to understand

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Look beyond your own triggers

Whatever may have happened in your past, you have to find a way to get past your triggers and see that you're in a new situation with a person who doesn't mean you harm. What's triggered is usually fear and awareness of one's limitations.

Look for similarities, not differences

Look for common ground. When you concentrate on differences the space grows wider, but when you seek out what you have in common it helps bridge the gap.

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Listen to Learn, Not to Be Polite

Listen from a place of curiosity, not generosity. True dialogue does not happen when we pretend to listen, and it certainly cannot happen if we are not listening at all.

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Quiet Your Agenda

Really listen to what someone else is trying to say.

We need information that is disconfirming, not confirming.

Ask More Questions

Ask more questions than you give answers.

When you ask questions, you create a safe space for other people to give you an unvarnished truth.

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Benefits of workplace collaboration

Employees can share resources, swap perspectives, and boost each other’s creativity.

Collaboration allows us to capitalize on the collective knowledge and expertise of our people, whil...

Downsides of collaboration

Collaborations can be unproductive, time-wasting, and a strain on top employees.

Collaborative organizational structure can drain people’s time and resources, wherein employees are “emailed to death and meetinged to death."

For effective collaboration...

... (or delegation), it helps to know where everyone’s expertise lies. 

Make sure your employees get to know each other, whether that happens through group lunches, coffee breaks, or informal social events. This also builds trust — a vital element for successful collaboration.