“People may hear your words, but they feel your attitude.”
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Conflict resolution
Motivating and inspiring others
Delegation
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Some friends truly want and need to hear your opinion. Honest feedback, even when it may be hard to hear, can be just the tonic they need. Emphasize that your friend can take your advice or leave it.
People won't express their soft centers unless they feel genuine love and understanding.Once they feel it, they will tell you more than you may want to hear.
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Writing well is about more than choosing the right words. Tone, or the attitude your writing uses, gives your writing far more context than just the words you choose. It tells prospective customers if you are fun-loving, serious, quirky, or uber professional.
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