How to deal with conflicts - Deepstash
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How to deal with conflicts

  • In an argument or in a heated situation, keep calm and watch out for your first reaction. It may be you at your worst.
  • In an argument, look for areas of agreement.
  • Show respect for the other person’s opinions. Never say, ‘You’re wrong directly.
  • If you are wrong, admit it quickly and emphatically.
  • Say ‘If I were you I would undoubtedly feel just as you do.’ An answer like that will soften people.
  • Talk about your own mistakes before criticising the other person.

17

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How to converse effectively as a leader

  • Talk about your own mistakes before criticizing the other person.
  • Ask questions instead of giving direct orders.
  • Praise the slightest improvement and praise every improvement.
  • Give the other person a fine reputation to live up to.
  • Make the fault seem easy to c...

15

273 reads

Master verbal communication

  • Say ‘Hello’ in tones that speak how pleased you are to have the person call.” Smile even on a call, it comes through in voice
  • Most times people don't want advice but a friendly, sympathetic listener to whom he could unburden himself. Be a good listener. Encourage others to talk about...

17

251 reads

Talk in terms of the other person’s interests

  • The deepest urge in human nature is ‘the desire to be important.’ Make others feel important.
  • Give honest and sincere appreciation.
  • The only way on earth to influence other people is to talk about what they want and show them how to get it. 
  • Get the other person’s poi...

22

262 reads

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Win People To Your Way Of Thinking

  • The only way to get the best of an argument is to avoid it.
  • Show respect for the other person’s opinions. Neversay, “You’re wrong.”
  • If you are wrong, admit it quickly and emphatically.
  • Begin in a ...

WIN PEOPLE TO YOUR WAY OF THINKING

PRINCIPLE 1- The only way to get the best of an argument is to avoid it. PRINCIPLE 2- Show respect for the other person’s opinions. Never say, “You’re wrong.” 

PRINCIPLE 3- If you are wrong, admit it quickly and emphatically. 

PRINCIPLE 4- Begin in a friendly way. PRINCIPLE 5- Get the...

Win people to your way of thinking

  • The only way to get the best of an argument is to avoid it.
  • Never say, “You’re wrong.” Respect the other person’s opinions.
  • If you are wrong, admit it.
  • Get the other person saying “yes, yes” immediately.
  • Let the other person do a great de...

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