Don’t be afraid of silence
- Be aware of the silence in the conversation and use it to your advantage
- When there are pauses in the discussion, don't rush to fill them up with words
- Let the silence linger
- You may be surprised at what your counterpart blurts out
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The next time you are across the table from someone who's not acting in good faith, there are some ways to shift the situation in ways that may defuse tension, align goals, and give you more of an advantage.
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