Don't Lie – Be True to Who You Are, While Also Being Respectful - Deepstash
Don't Lie – Be True to Who You Are, While Also Being Respectful

Don't Lie – Be True to Who You Are, While Also Being Respectful

  • Being stuck on an endless call-transfer loop from department to department can be frustrating. But don't lose your cool. You can show your annoyance without blowing up.
  • Remind the representative you're not angry with them personally, and say something like: I'm really frustrated. I just want to tell you what's been my experience so far!
  • It should go without saying – but remember to be nice! Lying or screaming isn't going to get you what you want.
  • You are trying to show empathy and get empathy in return. When you need to move somebody emotionally, then you can move what their decisions are.

23

107 reads

CURATED FROM

IDEAS CURATED BY

ryanra

Interpreter

handling a customer service person.

The idea is part of this collection:

The Definitive Guide to Hygge

Learn more about problemsolving with this collection

How to create a cosy and comfortable home environment

How to cultivate a sense of gratitude and contentment

The benefits of slowing down and enjoying simple pleasures

Related collections

Read & Learn

20x Faster

without
deepstash

with
deepstash

with

deepstash

Personalized microlearning

100+ Learning Journeys

Access to 200,000+ ideas

Access to the mobile app

Unlimited idea saving

Unlimited history

Unlimited listening to ideas

Downloading & offline access

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.

Email

I agree to receive email updates