The ability to develop and maintain good relationships, communicate... - Deepstash

The ability to develop and maintain good relationships, communicate clearly and manage conflict in stressful situations.

Emotions are highly contagious. If someone talks to you in an angry tone and you can keep your calm, it is highly likely that the other person will start to calm down.

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Emotional Intelligence explains the importance of emotions in your life, how they help and hurt your ability to navigate the world, followed by practical advice on how to improve your own emotional intelligence and why that is the key to leading a successful life. (Check it out)

The idea is part of this collection:

How To Be Effortlessly Charismatic

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Respond instead of reacting

The emotionally intelligent person knows how to stay calm during stressful situations. 

They don't make impulsive decisions and understand that in times of conflict the goal is a resolution.

Ways to build resilience

  • Maintain good relationships with close family members, friends, and others.
  • Learn to manage crises instead of seeing crises or stressful events as unbearable problems.
  • Accept circumstances that cannot be changed.
  • Develop realistic go...

Manage your emotions

Manage your emotions

Keep difficult conversations in an even tone and keep it professional. If you get emotional, so will the other person.

When emotions start to take over, remind yourself that the more in control you are of your emotions, the better you'll be able to deliver the message.

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