The way we follow up on email - Deepstash
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The way we follow up on email

The way we follow up on email

In follow up emails, the phrase “Per my last email,” can be avoided, as it can sound a bit rude.

22

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Drop in and ask

Drop in and ask

This might sound a bit intrusive but it is an effective tactic to drop by their workstation/cabin and ask about the response or action.

Whether you call, drop by or talk in the lobby, do send an email to keep a record of the discussion.

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The Direct Approach

The Direct Approach

Just point directly at the request, by circling, pointing or directing clearly to the original request.

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Restate the request

Restate the request

You can restate your original request, summarizing in one or two sentences.

If your original email was never read, this will be beneficial again.

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Talk on the phone

Talk on the phone

If you catch hold of the person you require follow up from, you can politely remind them about the email.

If necessary, pick up the phone and call to ask, just saying that you were about to type a follow-up email so thought of calling and asking first.

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Ask a question

Ask a question

Simply and directly asking about the request, or a question related to the request can make the respondent look at your original request and do the required work before you get a reply.

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kallic

I'm passionate about music and cooking. Also my dog is named after a superhero.

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Schedule Email Time

Treat checking emails as you would any other tasks: a to-do. Schedule specific times in your calendar to process email. And reduce the times you check email to 2 per day: one in the late morning and another in the late evening.

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