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If you want the most effective and efficient decision-making process, require that anyone who wants to discuss an issue write it up, along with the desired solution, ahead of time.
Two ways to do this:
The hard way: Write an extraordinarily thorough analysis from the ...
Target is 3 objectives with 3 key results for each.
The Objective: Where do we want to go? Not necessarily measurable
Key Results: How do we know that we’re getting there? These should be measurable.
Areas of Responsibility:
Zone of incompetence: other people do better than you
Zone of competence: you can do it just fine, but others are just as good as you
Zone of excellence: things you are better at than others. You will want to keep doing these things, ...
Inefficient leaders waste a lot of time reaching out about, or responding to, one-off issues in real-time. A much more efficient method is to batch your issues and discuss them all at once.
Check email only twice a day: morning and afternoon.
Schedule two hours each day to work on yo...
Every successful large company uses a system of “Objectives and Key Results(OKRs)”.
Interpersonal conflict is almost always due to people:
Prove to people that you have heard them by summarizing what you just said back to you until they say “that’s right!” Once you assure them that you...
The Three Methods:
Seeds : Seeds are generated from word-of-mouth, usually from customer referrals or prior relationships.
Nets : Nets are generated from your marketing, such as events, SEO, white papers, and ad campaigns. They are called Nets because you are going for “quant...
Diplomatic Services operational officer
What to do when you are CEO.
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Different kinds of hypotheses reflect different stages of your Customer Discovery journey:
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