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How to build trust and respect with team members
How to communicate effectively
How to motivate and inspire others
Inefficient leaders waste a lot of time reaching out about, or responding to, one-off issues in real-time. A much more efficient method is to batch your issues and discuss them all at once.
Check email only twice a day: morning and afternoon.
Schedule two hours each day to work on your Top Goal only. And do this every single work day. Period.
The earlier in the day you schedule this Top Goal time, the better, so as to avoid other issues (and people) from pressing for your attention.
Zone of incompetence: other people do better than you
Zone of competence: you can do it just fine, but others are just as good as you
Zone of excellence: things you are better at than others. You will want to keep doing these things, but this is dangerous. You need to move away from these things.
Zone of genius: these are the things that you are uniquely good at in the world and that you love to do. This is where you should be driving toward spending most, if not all, of your time.
If you want the most effective and efficient decision-making process, require that anyone who wants to discuss an issue write it up, along with the desired solution, ahead of time.
Two ways to do this:
The hard way: Write an extraordinarily thorough analysis from the get-go.
The easy way: Write a draft, circulate it to the meeting participants before the meeting, and invite comments and questions.
This method, though time-consuming for the sponsor, yields extraordinarily thoughtful decisions in a very short amount of time.
The Three Methods:
Interpersonal conflict is almost always due to people:
Prove to people that you have heard them by summarizing what you just said back to you until they say “that’s right!” Once you assure them that you’ve heard them, then, and only then, will they be open to what you have to say in response.
Areas of Responsibility:
Every successful large company uses a system of “Objectives and Key Results(OKRs)”.
Target is 3 objectives with 3 key results for each.
The Objective: Where do we want to go? Not necessarily measurable
Key Results: How do we know that we’re getting there? These should be measurable.
Seeds : Seeds are generated from word-of-mouth, usually from customer referrals or prior relationships.
Nets : Nets are generated from your marketing, such as events, SEO, white papers, and ad campaigns. They are called Nets because you are going for “quantity over quality”.
Spears : Spears are generated from direct outbound outreach by your Outbound Reps, usually through email outreach or LinkedIn mining. They are called Spears because they are hyper-targeted and you are going for “quality over quantity”.
Diplomatic Services operational officer
What to do when you are CEO.
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