Breathing slowly and counting to 10 triggers a relaxation response in your nervous system, helping you calm down when stressed. When you count, it reactivates your logic centres. The best way to be fully present is to savour the moment. Take a minute to enjoy the good things, even if it’s just a warm cup of coffee or taking a walk.

Breathing can help restore wellbeing

After two years of the pandemic, employees feel more burned out and stressed. Most people have been working remotely, feeling isolated and uncertain of the future. This has taken its toll on our mental health, resulting in a record number of employees quitting their jobs. In the face of the great resignation, the question is how to get employees to stay. Marilyn Suttle, wellbeing author, speaker, and coach, explains wellbeing practices in and outside the workplace and how to equip employees to deal with stressful situations.

Wellbeing in and outside the workplace

Many companies are taking employee wellbeing seriously. They are putting initiatives together and changing their culture to include that.  The problem is that work and life are integrated and it's never going back. To thrive in a hybrid situation, we need to embrace how to create a culture of wellbeing.

The future of employee wellbeing

Wellbeing is a sense of ease, peace of mind and even happiness. When your employees lack that sense of wellbeing, it affects their productivity, teamwork, and customer interactions. Career wellbeing depends on creating a sense of social support in the workplace where you can gain skills and practice. As a leader, it’s your job to create a stimulating atmosphere where employees feel appreciated and have room to make mistakes and grow.

Employee wellbeing

<ul><li>Physical wellbeing. Physical wellbeing should be encouraged in the workplace. How are people sitting at their computers? How would someone look if their body was in a state of wellbeing?</li><li>Career wellbeing. People want to be appreciated for good work and want to know there's room for growth. Leaders can focus on mistakes or see them as tuition towards education and accelerated learning.</li><li>Emotional wellbeing. Employers should create an environment where stress isn’t seen as a threat but as a challenge.</li></ul>

Pillars of employee wellbeing 

In a stressful situation, we tend to be more focused on the story we tell ourselves than the facts and exaggerate the action we should take. When you say, "This is the worst day ever," is it true? When you're in a stressful situation and can't think of what to do, asking yourself: “Is it really as bad as I think it is?” can help you challenge overwhelming feelings and see things more clearly.

Challenge your story

In our recently published Customer Support Trends Report for 2022 a significant 64% of support leaders say their team have felt “burned out” in the past 12 months. Companies that focus on their wellbeing will be the ones to thrive. That's why this week on Inside Intercom we spoke to wellbeing coach Marilyn Suttle about wellbeing practices in and outside the workplace and how to restore good feelings after dealing with stressful situations.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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On Inside Intercom you'll hear the team from Intercom interview makers and do-ers from the worlds of product management, design, startups and marketing.

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