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Ideas from books, articles & podcasts.
Observe others:
Why?
What actions do they do that make you not enjoy talking to them?
If there is someone who you find to be a particularly good - or bad - person to talk to, pinpoint why they make you feel that way.
Pay attention to the non-verbal signals that they are giving off.
You can mimic the positives, and be aware of the negatives.
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MORE IDEAS FROM THE SAME ARTICLE
the first step to improve is to make sure that your spelling and grammar are perfect.
Less is more! Pare back your design and resist the urge to stuff every fact, figure, font etc..
Begin with your stated purpose (‘I think we need to increase ad spending 10%’)
We’re not just talking about hearing the words that a person is saying; rather you should be tuned in to their non-verbal communication also.
State your assumptions.-Start by saying ‘I assume you have heard about the new policy change, effective June 1...
You want to be judicious about what you include, and why you are including it.
We often overestimate how much other people know about our specialist subjects, it might be necessary to write in more detail. At the same time, don’t write a novel!
Format everything, to make sure that you are creating a readable text.
1.Be a Good Listener
you must begin by paying attention to it.
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