Listen to Understand - Deepstash
Listen to Understand

Listen to Understand

Before the conversation ends, let your friend know that you hear them. Confirm what has upset them, and verbalize that you care and understand where they're coming from.

If you would like to avoid hurting them in the future, express how you will go about it next time.

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cay_xx

We are a group, not a team - something I never want to say about my colleagues.

Handling Conflict in a friendship

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The idea is part of this collection:

Think Outside The Box

Learn more about communication with this collection

How to challenge assumptions

How to generate new ideas

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