Before the conversation ends, let your friend know that you hear them. Confirm what has upset them, and verbalize that you care and understand where they're coming from.
If you would like to avoid hurting them in the future, express how you will go about it next time.
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Handling Conflict in a friendship
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Basic conversation starters to get the ball rolling for a difficult :
β βI thought you should know . . .β
ββI need to share my experience of what went down, because Iβd like you to understand how I f...
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