Host different conversations in different rooms

There are established ways to cultivate positive team cultures, even virtually.

• Schedule time for virtual water-cooler chats.
• Consider how you're going to work together and what the rules of engagement will be.
• Introduce a daily stand-up meeting, no more than 15 min...

Difficult people can be particularly adept at throwing us off our game by getting an emotional rise out of us.

Just like a musician, actor, or athlete is more likely to nail a difficult performance if they have p...

• Notice how often people around you say no to each other every day. Also watch how others handle these situations.
• When you feel pressured for a yes, ask for time. It will allow you to calm down and evaluate whether you really want to do it ( "I ne...