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The one phrase that can transform your effectiveness at work

Corporate Speak

Corporate Speak

Words matter in the office and many of our verbal habits are not suitable in a professional environment and end up undermining our credibility and perception.

What we say and not say ends up weakening or strengthening our work relationships, team effectiveness and our communication with clients and bosses.

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The one phrase that can transform your effectiveness at work

The one phrase that can transform your effectiveness at work

https://www.fastcompany.com/90519278/the-one-phrase-that-can-transform-your-effectiveness-at-work

fastcompany.com

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Key Ideas

Corporate Speak

Words matter in the office and many of our verbal habits are not suitable in a professional environment and end up undermining our credibility and perception.

What we say and not say ends up weakening or strengthening our work relationships, team effectiveness and our communication with clients and bosses.

"Tell Me"

  • A neutral, effective and powerful phrase that one can use in any professional setting politely, is ‘Tell Me’.
  • It is a doorway question and other people end up providing valuable information, including their needs, wants and views. This phrase, coupled with good listening skills is a magic bullet in any conversation.
  • The person who opens up to you is your friend and makes your work easier. The phrase ‘Tell Me’ opens up the other person promptly.

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Challenges To Listening

  • We have many things screaming for our attention every minute of the day and we often trick ourselves into believing they’re more important than a conversation unfolding right in front o...

The Importance Of Proper Listening

With proper listening you’ll have a crystal clear understanding of the conversation and demonstrate to speakers that you’re invested in what they have to say.

Being a good listener is one of the most potent things you can do to increase your influence and likeability. It is also one of the top skills employers seek in potential and current employees, and it’s correlated with perceived ability to lead.

How To Be A Better Listener

  1. Push other activities from your mind, and be present in the discussion. This tells the other person that you’re ready for the conversation.
  2. Keep a neutral expression that simply says, “I’m listening.” We tend to physically react to what we hear and it disrupts our ability to listen and the other person’s ability to be heard. 
  3. Offer uninterrupted speaking time. Well-intended or not, interruptions makes effective communication impossible. 
  4. Repeat back succinctly and ask validating questions to make sure you heard the speaker correctly.

The signs of burnout

  • You dread going to work in the morning.
  • You show up late or find reasons to leave early.
  • You feel bored or don’t want to engage with the work when you’re there.
  • You’re ...

Find friends outside of work

If your only friends are your friends at work, it'll be more challenging to avoid work on evenings and weekends. If you do have coworkers as close friends, consider setting some boundaries around work talk.

Try to avoid getting drawn into office drama, as it will increase the time you spend talking and thinking about work.

Speak up

Speak up when your workload is too much. Tell your boss if you are stretched too thin or when you regularly work too many hours. Talk about what you can reasonably get done in a week.

Also, don't say yes to everything. If you have a hard time saying no, don't respond immediately. Instead say, "Let me get back to you", or, "Let me think about that."

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Managing Your Boss

Managing Your Boss

Managing one’s boss can be a challenge, and most people have problems and frustrations with their superiors.

Working optimally with your boss means trying to produce the best possible r...

Talk About Priorities

Try connecting with your manager on a regular basis, clearing the work goals and priorities of the coming weeks or months.

Ensure that this line of communication is open so that there is clarity on both sides.

Regular Touchpoints

Just like setting priorities, there has to be a regular touchpoint system established, for checking in and getting queries solved.

Maintaining regularity of the meeting is imperative, though there are bound to be cancellations due to other priorities of your boss. It helps to take this into account and pushing for the meeting nonetheless.

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