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The one phrase that can transform your effectiveness at work

https://www.fastcompany.com/90519278/the-one-phrase-that-can-transform-your-effectiveness-at-work

fastcompany.com

The one phrase that can transform your effectiveness at work
Two words, used alone or prefacing a question, can help you connect better with your coworkers and boss.

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Corporate Speak

Corporate Speak

Words matter in the office and many of our verbal habits are not suitable in a professional environment and end up undermining our credibility and perception.

What we say and not say ends up weakening or strengthening our work relationships, team effectiveness and our communication with clients and bosses.

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"Tell Me"

  • A neutral, effective and powerful phrase that one can use in any professional setting politely, is ‘Tell Me’.
  • It is a doorway question and other people end up providing valuable information, including their needs, wants and views. This phrase, coupled with good listening skills is a magic bullet in any conversation.
  • The person who opens up to you is your friend and makes your work easier. The phrase ‘Tell Me’ opens up the other person promptly.

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Managing Your Boss

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Talk About Priorities

Try connecting with your manager on a regular basis, clearing the work goals and priorities of the coming weeks or months.

Ensure that this line of communication is open so that there is clarity on both sides.

Regular Touchpoints

Just like setting priorities, there has to be a regular touchpoint system established, for checking in and getting queries solved.

Maintaining regularity of the meeting is imperative, though there are bound to be cancellations due to other priorities of your boss. It helps to take this into account and pushing for the meeting nonetheless.

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Challenges To Listening

  • We have many things screaming for our attention every minute of the day and we often trick ourselves into believing they’re more important than a conversation unfolding right in front o...

The Importance Of Proper Listening

With proper listening you’ll have a crystal clear understanding of the conversation and demonstrate to speakers that you’re invested in what they have to say.

Being a good listener is one of the most potent things you can do to increase your influence and likeability. It is also one of the top skills employers seek in potential and current employees, and it’s correlated with perceived ability to lead.

How To Be A Better Listener

  1. Push other activities from your mind, and be present in the discussion. This tells the other person that you’re ready for the conversation.
  2. Keep a neutral expression that simply says, “I’m listening.” We tend to physically react to what we hear and it disrupts our ability to listen and the other person’s ability to be heard. 
  3. Offer uninterrupted speaking time. Well-intended or not, interruptions makes effective communication impossible. 
  4. Repeat back succinctly and ask validating questions to make sure you heard the speaker correctly.

Why Interviewers Ask It

This introductory question serves as an icebreaker to lend an easy flow to the conversation. It helps the recruiter to get to know you in terms of hard and soft skills.

It’s a great op...

How to build your response

  • Present: Talk a little bit about what your current role is, the scope of it, and possibly a recent achievement.
  • Past: Tell the interviewer how you got there and/or mention a past experience that’s relevant to the job and company you’re applying for.
  • Future: Continue with what you’re looking to do next and why you’re interested in this job.
You do not have to respond in this order. Tweak it to suit you. Make sure to tie it to the job and company.

Tailor Your Answer

Interviewers want to know how your answer about yourself is relevant to the position and company you’re applying for.

This is an opportunity to articulate why you’re interested and how your objective fulfills their goals. In order to do that, spend some time researching the company. If your answers resonate with them, it shows that you really understand the role.