Remember your netiquette

With remote work on the rise, the use of electronic communication has allowed incivility to thrive.

• To mitigate the stress, managers need to set clear and reasonable e-mail expectations. Organizations should create meaningful opportunities for employees to build good working relationships.
• For employees, the best option to cope is to unplug from work after-hours.
• Regardless of your level of stress, remember the rules of netiquette. Spend time composing your e-mail and notice inconsiderate expressions. Acknowledge a request and let your co-workers know when you will get back to them. Perhaps keep caps lock off.

Studies show that more than ninety percent of professionals surveyed admitted that they had experienced disrespectful e-mails at work.

Rude e-mails are on the rise. The e-mail may be written entirely in capital letters or contain exclamation marks equivalent to shouting across the...