Users that pays for your product are more serious giving feedback than the free users
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Similar ideas to Feedback from free vs pay users
A simple template for giving effective feedback that ensures youβre hitting all the right points, that goes like this:
Sometimes dead ends happen more gradually than simply giving someone no option to continue. Services that are very simple for those on the βhappy pathβ often hide complex and hard to navigate side routes that donβt necessarily βstopβ a user from doing something, but slow them down to the extent t...
Great feedback isn't about convincing others to do things your way - it is about giving them insight on how to improve on their own methods.
Giving feedback requires an awareness of what you're saying and how you say it...
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