Get to know people
What you know about where people come from and how they came to be the people they are is critical in determining what to say and do.
It's frustrating when we give too much or too little information. Different persons react to just the right amount.
People often make the mistake of expecting us to know them well enough. No matter how well we know anyone though, we are human. It is through mistakes that we learn to find a balance in each individual relationship we have.
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