The only way to get the best of an argument is to avoid it.
If we lose the argument, we lose; if we win the argument, we have made the other person feel inferior, hurt his pride, and made him resent us. In other words, we still lose.
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PRINCIPLE 1- The only way to get the best of an argument is to avoid it. PRINCIPLE 2- Show respect for the other person’s opinions. Never say, “You’re wrong.”
PRINCIPLE 3- If you are wrong, admit it quickly and emphatically.
PRINCIPLE 4- Begin in a friendly way. PRINCIPLE 5- Get the...
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