Developing emotional intelligence

Emotional Intelligence(EQ), or the ability to be able to identify and respond to the other person’s feelings is a soft-skill based on two flawed assumptions:

1. It is possible to detect or gauge the emotions of the other person accurately.
2. Emotions are trigger...

• Daniel Goleman’s book about emotional intelligence (1995) promoted the idea that the ability to understand and employ emotional information is an important skill.
• Part of that is expressing our emotions (through writing, body language, or talking with other people), and studies sho...

In the dynamic realm of the corporate world, a set of skills often overshadowed but profoundly impactful is what truly separates the outstanding from the average. We’re talking about Emotional Intelligence (EI), and it can matter more than IQ in ways that might surprise you. The five components o...