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Three Star Leadership | Wally Bock | The 4 R's of Receiving Feedback

The 4 R’s of Receiving Feedback

  • Respond: Just say “Thank you.”
  • Record: You will rarely have time to process feedback right away. But don’t trust your memory for later. Record the details.
  • Reflect: If you want to get the most value from feedback, reflect on it.
  • React: Good feedback is only valuable if you act on it. Just thinking about it will not do.

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Three Star Leadership | Wally Bock | The 4 R's of Receiving Feedback

Three Star Leadership | Wally Bock | The 4 R's of Receiving Feedback

https://www.threestarleadership.com/personal-development/the-4-rs-of-receiving-feedback#

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Key Idea

The 4 R’s of Receiving Feedback

  • Respond: Just say “Thank you.”
  • Record: You will rarely have time to process feedback right away. But don’t trust your memory for later. Record the details.
  • Reflect: If you want to get the most value from feedback, reflect on it.
  • React: Good feedback is only valuable if you act on it. Just thinking about it will not do.

EXPLORE MORE AROUND THESE TOPICS:

SIMILAR ARTICLES & IDEAS:

Negative Feedback
Negative feedback is a more important component of the feedback cycle than positive feedback. 92% of people say in a study that negative feedback improves workplace performance.
Why are people scared of Feedback

Normally people react with caution and fear towards negative feedback, but it is much better than no feedback at all.

Informing the colleague/subordinate/client/customer or individual about something that is not working, is always beneficial, and builds transparency and trust.

Check how it impacts the person

The fundamental goal of giving feedback is to help the person you’re giving it to. They should realize that you are not trying to make them feel bad, and this is an exercise to help make them better.

How it impacts each individual is going to be different so a tailor-made approach is required. 

5 more ideas

Leadership and Listening

Listening is a critical leadership skill you can master. 

It will help you learn about the people you work with, demonstrate you think they’re important, and help you make better ...

Listening will help you lead more effectively
  • When you listen, you learn: about your teammates and what’s important to them, ideas, stories, concerns.
  • Listening sends the message that you value the other person.
  • Listening helps you make good decisions: it slows you down so you can diagnose effectively before you act.
Learn to Listen Well
  • Show that you’re paying attention. Lean in. Make eye contact. Nod.
  • Paraphrase what the other person said and ask them if you got it. 
  • Ask open-ended questions to encourage them to continue and increase your understanding.
  • Take notes during the conversation if it helps you and doesn’t make the other person uncomfortable. 
The Art of Confrontation
  • Develop relationships with your team members: that way both of you are more willing to listen.
  • Don’t put it off.
  • Choose a private and safe place.
  • ...