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4 foolproof ways to improve employee communication

74 % of employees...

...feel that they’re missing out on company information and news.

Moreover, just 4 in 10 employees can confidently describe to others what their employer does.

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4 foolproof ways to improve employee communication

4 foolproof ways to improve employee communication

https://www.ragan.com/4-foolproof-ways-to-improve-employee-communication/

ragan.com

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Key Ideas

Improve employee communication

Employee communication must:

  • Be clear: communicate in plain language, lose the buzzwords, be straightforward, and write with clarity.
  • Be inclusive and adaptive: see which channels and technologies they prefer, and adapt accordingly.
  • Be varied: send employees different kinds of messages via different mediums.
  • Empower your employees: communicators should educate and motivate, but they should also uplift and empower.

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Effective communication

... is imperative for every successful business. Poor communication inevitably causes misunderstandings, confusion and conflicts that hinder productivity and professi...

Effective Communication is vital in business
  • It helps to create effective brand messaging.  It determines how your brand is perceived and also builds trust with customers.
  • Customer service relies on good communication. "60% of consumers have stopped doing business with a brand due to a poor customer service experience."  Microsoft’s 2016 Global State of Customer Service Report.
  • It enables positive team relationships.  Effective communication helps to unite teams and create a safe environment to express themselves.
  • It helps to prevent misunderstandings and conflicts. It can help to defuse a potentially explosive dispute while bad communication can set it off.

Worst Communication Mistakes
  1. Using a One-Size-Fits-All Communication Approach. Tailor the communication style to the intended audience.
  2. Speaking More and Listening Less. Listen to what is said, how it is said, and to what is not said.
  3. Assuming Instead of Asking More Questions.
  4. Using Negative Tone. Choose words carefully to eliminate negative reactions.
  5. Avoiding Difficult Conversations.

  6. Reacting, Not Responding.

  7. Not Keeping an Open Mind. Accept and respect differences, listen without judgment and consider all sides of an issue.

Pros And Cons Of Remote Work

Remote workers save money by avoiding the expenses that come with a traditional office and can choose the best people for their team regardless of their location. They get to enjoy more f...

Communication Tools

To make your remote workers really feel connected, use instantaneous messaging tools that organize conversations into customizable channels. You should also create channels that allow your remote workers to chat about topics unrelated to work so they can benefit from the social aspects of work and strengthen their bonds. 

Hold Weekly Video Meetings

Face-to-face interaction is an effective way to make your remote workers feel more connected. Holding regular video meetings will allow remote workers to get that face time they're missing and form bonds with their co-workers.

To build even stronger connections during your weekly video meetings, don't talk only about work. Add a personal touch like allowing team members to share any good news they have. 

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Make employee experience a priority
Make employee experience a priority

96% of talent professionals agreed that employee experience is very important, to the point of becoming mission-critical.

Whether you’re a leader overseeing a 500-person organization or...

Talent and opportunity

Talent may be evenly distributed, but opportunity is not. It could take some time and cumulative action to build a more diverse workforce, but sometimes the simplest of measures can add up to major changes.

At Shopify, for example, the company rethought the requirements on their job descriptions. On each job post, it encourages job seekers to apply even if they don’t necessarily meet all the requirements that are listed.

Using your brand to tell authentic stories

One of the most helpful things you can do for your employer brand at the moment is to help employees and those interested in joining your company see beyond just your value proposition, to your actual values.

In the future, this will become even more important as companies continue to recognize the importance of taking a more empathetic, human tone in their messaging and telling authentic stories that reveal their company’s values and purpose.

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