One has to be deliberate if meaningful relationships are to be developed. Paying attention and listening well is the first step to responding well. Following up in a conversation is absolutely critical. Being an active listener makes us form connections faster as our responses have value and substance.

One can be helpful and generous, provided it energizes you, and not exhausts you.

Be human and come across as vulnerable, to form lasting connections.

Being congenial and polite in a business conversation is great, but one has to sound authentic and not simply provide lip service just to be part of the team.