Running at 100% capacity will lead to burnout. This is not MIGHT, this WILL happen. Even our computer running at 100% CPU capacity will burnout. Our brian is the same way.
A standard work day of 8 hours might be reduced to 5 or 6 hours of productivity. This should be factored into team capacity. Capacity studies should focus on less than 100% utilization to avoid employee burnout.
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