Natural Language Processing (NLP), allows you to have insights into what your customers are talking about.
You may have a good product, but it has to meet the customer when they want it. So, by understanding the opportunities through learning what customers are discussing, you can create for them.
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Many people think they will make what their customers want. But, your customers will keep on surprising you.
Understanding what goes on inside your customer's mind can align your product to their wishes. It also allows you to create marketing plans to provide value to the largest group of p...
Customers don't know what they want but talking to them is still useful. "What needs, pain points or desires matter the most?" is the fundamental question:
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