MORE IDEAS FROM THE ARTICLE
Failure to Write Down Decisions. Writing down and reading back key decisions is an important way for everyone to move in the same direction.
Wasteful Meetings. To save everyone's time, only hold meetings to make decisions and/or to improve relationships.
Spin. If you want people to truly listen, be sure they can believe what you say. Encourage transparency and truth-telling.
Boring Packaging. Ditch the 35-page PowerPoint deck and explain why your project really matters.
Inept Listening. Listen carefully and ask great questions. Create meaning from the responses.
It helps to prevent misunderstandings and conflicts. It can help to defuse a potentially explosive dispute while bad communication can set it off.
Poorly-prepared presentations, reports, or emails frustrate your audience and can, over time, damage your reputation.