Learn more about personaldevelopment with this collection
How to create a successful onboarding process
Why onboarding is crucial for customer retention
How to measure the success of onboarding
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627 reads
MORE IDEAS ON THIS
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186
713 reads
191
658 reads
When faced with how to improv retention rates
How can we make a better employee experience?
ReFocus
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398 reads
197
1.31K reads
Suspend judgment
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897 reads
187
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Google method to generate and scale ideas
186
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What’s most important to them? What motivates them? What’s their background? How do they prefer to communicate? What “language” do they tend to use?
By understanding who the person (or people) you’re speaking to is, you’re able to use their common knowledge o...
The idea is that product management can no longer say what they think users want. They need to predict what outcome a feature will have.
In the beginning, you don't have the data you need to do this. Your company, in itself, is your hypothesis. As you start to gro...
Presenting information is never about the presenter--it's always about the audience.
Get to know who they are, in order to use their common knowledge and experience: What's most important to them? What motivates them? What's their background? How do they prefer to commu...
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