Shrivardhan Takalkar's Key Ideas from Never Split the Difference
by Chris Voss
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3 Skills To Nail Every Negotiation
First understand, it's not a war it's a truce. Both sides are faced by different aspects of the same problem.
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683 reads
#1 'Tactical' Empathy
Empathy is essential. Pay attention to them, Hear them! You should take their perspective to understand it fully. Use this empathy to create a bond between two parties. Identity the common aspects of the problem & make them take it your way.
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502 reads
#2 Mirroring
It's very simple yet very effective skill. It's just repeating selected words from sentence in a specific tone. And by this people will explain further or will feel listened to. Use this so they will feel listened and will like you!
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451 reads
#3 Labelling
It's a key technique. You label what they say with an emotion. If they say "damn, why it's so cloudy" you could say, "looks like you're sad" this is labelling, to take the emotion and information out.
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571 reads
IDEAS CURATED BY
CURATOR'S NOTE
This helped me to make a firm impression...
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Curious about different takes? Check out our Never Split the Difference Summary book page to explore multiple unique summaries written by Deepstash users.
Shrivardhan Takalkar's ideas are part of this journey:
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Curious about different takes? Check out our book page to explore multiple unique summaries written by Deepstash curators:
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