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As the founder, you need to put yourself out there quite literally. You are the key ingredient and your vision is more important than any other part of your company which is why you need to have time to listen to your customers.
According to Steve Blank and Bob Dorf, co-authors of The Startup Owner's Manual, by doing so you are helping your company grow intelligently and sustainably while also avoiding pitfalls that affect thousands of companies each year.
By learning from your customers your vision can and will change for the better.
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What's the reason why you should conduct customer development interviews?
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First, you need to identify your ideal customer. But how do you spot your ieal customer? This customer must have a sever pain that they'd do anything to solve a problem and willing to pay you real money to solve it.
Second, ask your ideal customers open-ended questions that lead you to these insights:
Lastly, use the data gathered to produce the product they need and want.
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