The holiday season can be the loneliest and most stressful time of the year for some people. When combined with workplace stress, the festive season can add stress.  Just before the holiday season, employees are dealing with shortened deadlines, expectations for the end of the fiscal year, and coping with stressed-out customers. Studies also show that productivity drops by 10-20% as workers lack motivation and feel exhausted.

Added stress during the holiday season

<ul><li>Reach out. Use a survey to determine how your team wants to celebrate the holidays at work. </li><li>Be inclusive. The workplace becomes more enjoyable when team members recognize how people from different cultures celebrate holidays.</li><li>Protect personal time. Try to offer an extra day off leading up to the holidays for employees to attend to personal needs.</li><li>Rebalance workloads. Work and home pressure converge at this time of year. Review the workload and see if some project deadlines can move to the new year.</li><li>Give time instead of gifts.</li></ul>

Managers can help combat stress

Most holiday-related stressors are self-imposed and can be avoided.<ul><li>Financial stress can be lessened by buying less.</li><li>Overcommitting can be avoided by saying no.</li><li>Multitasking can be managed by prioritising.</li><li>Loneliness can be prevented by reaching out. Start today by asking someone how they're doing. Listen with kindness and empathy and offer help if needed.</li></ul>

Reduce individual holiday stress

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		Summary.&nbsp;&nbsp;&nbsp;
		For some people, the holidays can be the loneliest and most stressful time of the year. Coping with personal stress is already challenging, but when combined with workplace stress, it’s no wonder holiday cheers soon devolve to holiday sneers. Employees are...<button dir="ltr">more</button>
	</div>The festive spirit is everywhere during the holiday season. For some, each day feels like waking up to a <a href="https://www.google.com/search?ei=2AYYXK_gDInr_Qbs9qqgCQ&amp;q=silver+bells+lyrics&amp;oq=silver+bells+&amp;gs_l=psy-ab.1.0.0i131l4j0l6.9185.11427..13267...0.0..0.118.1273.8j5......0....1..gws-wiz.......0i71j35i39j0i67j0i131i67.F9_AilAz354" dir="ltr">holiday song</a> — “children laughing, people passing, meeting smile after smile.” But, for others, it can be the loneliest and most stressful time of the year. According to a 2015 Healthline <a href="https://www.surveymonkey.com/results/SM-HKGQXN9J/" dir="ltr">survey</a>, 44% of people say that they are stressed during the holidays, with more than 18% reporting that they’re “very stressed.” Almost half the respondents cited finances as the main culprit for their tension, while being over-scheduled, choosing the right gifts, and remaining healthy also contributed to people’s holiday woes.“The holidays are filled with both joy and stress,” shares Ellen Braaten, PhD, in Harvard Medical School’s blog, <a href="http://neuro.hms.harvard.edu/harvard-mahoney-neuroscience-institute/brain-newsletter/and-brain-series/holiday-stress-and-brain" dir="ltr">On the Brain</a>. Dr. Braaten blames our increased multi-tasking during the holidays as the reason the brain’s prefrontal cortex goes into overdrive. Long-term, this high-level demand on the brain can decrease memory, halt production of new brain cells, and cause existing brain cells to die. On the bright side, seasonal stress is acute, so it can be remedied. But preventing it all together should be the real goal.Coping with personal stress is already challenging, but when combined with workplace stress, it’s no wonder holiday cheers soon devolve into holiday sneers. The American Psychological Association found that <a href="https://www.apa.org/news/press/releases/2006/12/holiday-stress.pdf" dir="ltr">38% of people say their stress increases during the holidays</a> — only 8% of people say they feel happier. Employees are often contending with shortened deadlines, meeting expectations for the end of the fiscal year, and coping with stressed-out customers, which are just a few of the reasons for their increased anxiety. The resulting costs for employers can be quite significant.Based on an&nbsp;<a href="https://peakon.com/blog/peakon/christmas-productivity-2018/" dir="ltr">analysis</a> by Peakon of more than 15,000 employees across the U.S., the UK, the Nordic countries (Sweden,&nbsp;Norway,&nbsp;Finland,&nbsp;Denmark,&nbsp;Iceland) and Germany, 7-10% of people reported reduced productivity for the entire month of December, with 30-40% reporting a fall in productivity by mid-December. Dr. Chris Rowley,&nbsp;Professor Emeritus at the University of London Cass Business School, writes in his article, “<a href="http://www.kellogg.ox.ac.uk/blog/festive-celebrations-human-resource-impacts-and-costs-of-christmas" dir="ltr">Festive Celebrations: Human Resource Impacts and Costs of Christmas</a>,” that nearly one-half of the workforce hits “festive fizzleout” by December 18th, where they spend more time worried about the holidays than about work.&nbsp;Rowley claims that more than two-thirds of workers were less productive throughout December, with nearly one-half admitting that they did 10-20% less work. Reasons for reductions in output included a combination of exhaustion, lack of motivation, and even hangovers. Women tend to be hit the hardest, with nearly twice as many women reporting that they are more stressed about Christmas than men.Unfortunately, the tools most employers use to improve company culture are backfiring. The annual holiday party is a great example. According to a 2017 <a href="https://www.challengergray.com/press/press-releases/2017-holiday-party-survey-report-companies-plan-less-showy-shindigs" dir="ltr">survey</a> by global outplacement consultancy Challenger, Gray &amp; Christmas, Inc., 80% of companies plan to host a holiday party. However, according to new <a href="https://www.trainingjournal.com/articles/news/nearly-half-employees-decline-christmas-party-due-workplace-stress" dir="ltr">research</a> from MetLife Employee Benefits, 37% of employees decline to attend the company Christmas party. The most cited reason for not attending was that the holiday parties, which are typically held in the evenings, clash with family duties at home. And, for those who do attend the holiday party, there is a 77% drop in productivity the next day, with more than half of the staff wasting the first four hours of the following day because they’re recovering from the night before — which is slightly better than the 20% who call in sick. And the U.S. isn’t the only country that struggles with this dynamic. For example, the <a href="http://www.kellogg.ox.ac.uk/blog/festive-celebrations-human-resource-impacts-and-costs-of-christmas/" dir="ltr">festive fallout</a> from employee stress and lost productivity cost U.K. companies roughly £11 billion in 2016.So how can managers help combat stress and keep both productivity and spirits up during the holiday season? Here are a just a few ways:Reach out. Ask your staff how they want to celebrate the holidays at work this year. Poll your team — there are plenty of online tools that make it easy to do a simple survey, such as <a href="https://www.surveymonkey.com/" dir="ltr">Survey Monkey</a> or <a href="https://try.typeform.com/t/surveys/?adj=tool&amp;h1=Create%20Beautiful%20Surveys%20With%20Typeform&amp;tf_campaign=generic_1545832295&amp;tf_source=google&amp;tf_medium=paid&amp;tf_content=60427659793_293641590159&amp;tf_term=survey%20tool&amp;tf_dv=c&amp;gclid=EAIaIQobChMIu4qfo-yL3wIVkfhkCh1engF6EAAYASAAEgLiJ_D_BwE" dir="ltr">Typeform</a>.Be inclusive. In an interview I conducted with Ben-Saba Hasan, SVP and Chief Culture Diversity &amp; Inclusion Officer at Walmart Inc., he shared that leaders must recognize the different ways people celebrate the holidays. “As leaders, we need to create an environment where our team members feel comfortable and safe, so that we foster greater awareness among those in the dominant culture for those whose holiday observances look different from their own.”Mini Khroad, Chief People Officer at Khan Academy, told me in a recent interview: “The holidays should always be an important time at companies. Ensuring that employees have the ability to recognize national or other holidays, at work and in their personal lives, helps to make the workplace enjoyable for everyone.”Protect personal time. Why not offer one extra day off leading up to the holidays for employees to attend to personal needs like gift shopping, family demands, or down-time to regroup — whatever they need. &nbsp;One mandatory day off can make all the difference in employee stress levels. These small but much-appreciated gestures increase loyalty and gratitude on your staff and offer long-term payoffs. Why does this matter? <a href="http://plasticitylabs.com/wp-content/uploads/2017/01/Gratitude-At-Work-White-Paper.pdf" dir="ltr">Research</a> has proven that grateful staff are more engaged, community-minded, and happier at work.Rebalance workloads. Competing demands sit at the top of employees’ stress lists. Work and home pressures converge at this time of year, and time seems highly compressed. Plan a review of the workload and see if some project deadlines can be extended into next year. “Periods of high stress such as the holiday season represent an opportunity for managers to treat employees as individuals by understanding and appropriately responding to their specific needs,” says David Almeda, Chief People Officer at Kronos. In a recent interview I had with him, he suggested that “tactics such as rebalancing workload among team members, or allowing atypical works hours for a set period of time, will deliver results, increase employee commitment, and materially decrease employee stress.”Give time instead of gifts. <a href="https://www.researchgate.net/publication/232428419_The_cognitive_neuroscience_of_moral_emotions" dir="ltr">Research</a> by neuroscientists Dr. Jordan Grafman and Dr. Jorge Moll demonstrates that we are instinctually made to give. When the subjects donated to what they considered worthy organizations, brain scans revealed that parts of the midbrain lit up — the same region that controls cravings for food, and the same region that becomes active when money is added to people’s personal reward accounts. Ben-Saba Hasan connected this thinking back to his team as they bonded over volunteering in their community this season. “I believe one of the best ways to manage stress and care for yourself is when you turn your focus toward caring for others first.”What is important for employees themselves to remember is this: most holiday-related stressors are self-imposed and preventable. Financial stress can be avoided by purchasing less, overcommitting can be averted by saying no, multitasking brains can be managed with reprioritization, and exclusion can be prevented by reaching out. Start today. Ask someone how they’re doing. Listen with compassion, empathy, and kindness. If needed, offer help.As we head into the busiest part of the holiday season and stress levels increase, remember: &nbsp;many of us are feeling this anxiety, and much of it can be made more manageable with the tactics above. Bringing more awareness to the increased pressure your employees are feeling at home and at work during the holiday season can go a long way toward helping to keep both productivity and employees’ spirits up.<UL><LI><div dir="ltr">
					
						<a href="https://hbr.org/search?term=jennifer%20moss&amp;search_type=search-all" dir="ltr">Jennifer Moss</a> is a workplace expert, international public speaker, and award-winning journalist. She is the bestselling author of&nbsp;<a href="https://www.amazon.com/Unlocking-Happiness-Work-Data-driven-Performance/dp/0749478071" rel="noopener noreferrer" dir="ltr">Unlocking Happiness at Work</a>&nbsp;(Kogan Page, 2016) and the forthcoming book&nbsp;<a href="https://www.amazon.ca/Burnout-Epidemic-Rise-Chronic-Stress/dp/1647820367/" rel="noopener noreferrer" dir="ltr">The Burnout Epidemic</a>&nbsp;(HBR Press, September 2021).
					
		</div></LI></UL>

Here’s how to keep everyone’s spirits and productivity up.

Stashed ideas

The festive spirit is everywhere during the holiday season. For some, each day feels like waking up to a <a href="https://www.google.com/search?ei=2AYYXK_gDInr_Qbs9qqgCQ&q=silver+bells+lyrics&oq=silver+bells+&gs_l=psy-ab.1.0.0i131l4j0l6.9185.11427..13267...0.0..0.118.1273.8j5......0....1..gws-wiz.......0i71j35i39j0i67j0i131i67.F9_AilAz354">holiday song </a>— “children laughing, people passing, meeting smile after smile.” But, for others, it can be the loneliest and most stressful time of the year. According to a 2015 Healthline <a href="https://www.surveymonkey.com/results/SM-HKGQXN9J/">survey </a>, 44% of people say that they are stressed during the holidays, with more than 18% reporting that they’re “very stressed.” Almost half the respondents cited finances as the main culprit for their tension, while being over-scheduled, choosing the right gifts, and remaining healthy also contributed to people’s holiday woes.

“The holidays are filled with both joy and stress,” shares Ellen Braaten, PhD, in Harvard Medical School’s blog, <a href="http://neuro.hms.harvard.edu/harvard-mahoney-neuroscience-institute/brain-newsletter/and-brain-series/holiday-stress-and-brain">On the Brain </a>. Dr. Braaten blames our increased multi-tasking during the holidays as the reason the brain’s prefrontal cortex goes into overdrive. Long-term, this high-level demand on the brain can decrease memory, halt production of new brain cells, and cause existing brain cells to die. On the bright side, seasonal stress is acute, so it can be remedied. But preventing it all together should be the real goal.

Coping with personal stress is already challenging, but when combined with workplace stress, it’s no wonder holiday cheers soon devolve into holiday sneers. The American Psychological Association found that <a href="https://www.apa.org/news/press/releases/2006/12/holiday-stress.pdf">38% of people say their stress increases during the holidays </a>— only 8% of people say they feel happier. Employees are often contending with shortened deadlines, meeting expectations for the end of the fiscal year, and coping with stressed-out customers, which are just a few of the reasons for their increased anxiety. The resulting costs for employers can be quite significant.

Based on an <a href="https://peakon.com/blog/peakon/christmas-productivity-2018/">analysis </a>by Peakon of more than 15,000 employees across the U.S., the UK, the Nordic countries (Sweden, Norway, Finland, Denmark, Iceland) and Germany, 7-10% of people reported reduced productivity for the entire month of December, with 30-40% reporting a fall in productivity by mid-December. Dr. Chris Rowley, Professor Emeritus at the University of London Cass Business School, writes in his article, “<a href="http://www.kellogg.ox.ac.uk/blog/festive-celebrations-human-resource-impacts-and-costs-of-christmas">Festive Celebrations: Human Resource Impacts and Costs of Christmas </a>,” that nearly one-half of the workforce hits “festive fizzleout” by December 18th , where they spend more time worried about the holidays than about work. Rowley claims that more than two-thirds of workers were less productive throughout December, with nearly one-half admitting that they did 10-20% less work. Reasons for reductions in output included a combination of exhaustion, lack of motivation, and even hangovers. Women tend to be hit the hardest, with nearly twice as many women reporting that they are more stressed about Christmas than men.

Unfortunately, the tools most employers use to improve company culture are backfiring. The annual holiday party is a great example. According to a 2017 <a href="https://www.challengergray.com/press/press-releases/2017-holiday-party-survey-report-companies-plan-less-showy-shindigs">survey </a>by global outplacement consultancy Challenger, Gray & Christmas, Inc., 80% of companies plan to host a holiday party. However, according to new <a href="https://www.trainingjournal.com/articles/news/nearly-half-employees-decline-christmas-party-due-workplace-stress">research </a>from MetLife Employee Benefits, 37% of employees decline to attend the company Christmas party. The most cited reason for not attending was that the holiday parties, which are typically held in the evenings, clash with family duties at home. And, for those who do attend the holiday party, there is a 77% drop in productivity the next day, with more than half of the staff wasting the first four hours of the following day because they’re recovering from the night before — which is slightly better than the 20% who call in sick. And the U.S. isn’t the only country that struggles with this dynamic. For example, the <a href="http://www.kellogg.ox.ac.uk/blog/festive-celebrations-human-resource-impacts-and-costs-of-christmas/">festive fallout </a>from employee stress and lost productivity cost U.K. companies roughly £11 billion in 2016.

So how can managers help combat stress and keep both productivity and spirits up during the holiday season? Here are a just a few ways:

Reach out. Ask your staff how they want to celebrate the holidays at work this year. Poll your team — there are plenty of online tools that make it easy to do a simple survey, such as <a href="https://www.surveymonkey.com/">Survey Monkey </a>or <a href="https://try.typeform.com/t/surveys/?adj=tool&h1=Create%20Beautiful%20Surveys%20With%20Typeform&tf_campaign=generic_1545832295&tf_source=google&tf_medium=paid&tf_content=60427659793_293641590159&tf_term=survey%20tool&tf_dv=c&gclid=EAIaIQobChMIu4qfo-yL3wIVkfhkCh1engF6EAAYASAAEgLiJ_D_BwE">Typeform </a>.

Be inclusive. In an interview I conducted with Ben-Saba Hasan, SVP and Chief Culture Diversity & Inclusion Officer at Walmart Inc., he shared that leaders must recognize the different ways people celebrate the holidays. “As leaders, we need to create an environment where our team members feel comfortable and safe, so that we foster greater awareness among those in the dominant culture for those whose holiday observances look different from their own.”

Mini Khroad, Chief People Officer at Khan Academy, told me in a recent interview: “The holidays should always be an important time at companies. Ensuring that employees have the ability to recognize national or other holidays, at work and in their personal lives, helps to make the workplace enjoyable for everyone.”

Protect personal time. Why not offer one extra day off leading up to the holidays for employees to attend to personal needs like gift shopping, family demands, or down-time to regroup — whatever they need.  One mandatory day off can make all the difference in employee stress levels. These small but much-appreciated gestures increase loyalty and gratitude on your staff and offer long-term payoffs. Why does this matter? <a href="http://plasticitylabs.com/wp-content/uploads/2017/01/Gratitude-At-Work-White-Paper.pdf">Research </a>has proven that grateful staff are more engaged, community-minded, and happier at work.

Rebalance workloads. Competing demands sit at the top of employees’ stress lists. Work and home pressures converge at this time of year, and time seems highly compressed. Plan a review of the workload and see if some project deadlines can be extended into next year. “Periods of high stress such as the holiday season represent an opportunity for managers to treat employees as individuals by understanding and appropriately responding to their specific needs,” says David Almeda, Chief People Officer at Kronos. In a recent interview I had with him, he suggested that “tactics such as rebalancing workload among team members, or allowing atypical works hours for a set period of time, will deliver results, increase employee commitment, and materially decrease employee stress.”

Give time instead of gifts. <a href="https://www.researchgate.net/publication/232428419_The_cognitive_neuroscience_of_moral_emotions">Research </a>by neuroscientists Dr. Jordan Grafman and Dr. Jorge Moll demonstrates that we are instinctually made to give. When the subjects donated to what they considered worthy organizations, brain scans revealed that parts of the midbrain lit up — the same region that controls cravings for food, and the same region that becomes active when money is added to people’s personal reward accounts. Ben-Saba Hasan connected this thinking back to his team as they bonded over volunteering in their community this season. “I believe one of the best ways to manage stress and care for yourself is when you turn your focus toward caring for others first.”

What is important for employees themselves to remember is this: most holiday-related stressors are self-imposed and preventable. Financial stress can be avoided by purchasing less, overcommitting can be averted by saying no, multitasking brains can be managed with reprioritization, and exclusion can be prevented by reaching out. Start today. Ask someone how they’re doing. Listen with compassion, empathy, and kindness. If needed, offer help.

As we head into the busiest part of the holiday season and stress levels increase, remember:  many of us are feeling this anxiety, and much of it can be made more manageable with the tactics above. Bringing more awareness to the increased pressure your employees are feeling at home and at work during the holiday season can go a long way toward helping to keep both productivity and employees’ spirits up.

<ul><li><div><a href="https://hbr.org/search?term=jennifer%20moss&search_type=search-all">Jennifer Moss </a>is a workplace expert, international public speaker, and award-winning journalist. She is the bestselling author of <a href="https://www.amazon.com/Unlocking-Happiness-Work-Data-driven-Performance/dp/0749478071">Unlocking Happiness at Work </a>  (Kogan Page, 2016) and the forthcoming book <a href="https://www.amazon.ca/Burnout-Epidemic-Rise-Chronic-Stress/dp/1647820367/">The Burnout Epidemic </a>  (HBR Press, September 2021). </div> </li> </ul>

Bite-sized knowledge
to upgrade
your career

Holidays Can Be Stressful. They Don’t Have to Stress Out Your Team.

Added stress during the holiday season

Managers can help combat stress

Reduce individual holiday stress

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A PRO!

Bite-sized knowledgeto upgradeyour career

Holidays Can Be Stressful. They Don’t Have to Stress Out Your Team.

Added stress during the holiday season

Managers can help combat stress

Reduce individual holiday stress

IDEAS ABOUT

MORE LIKE THIS

You Don’t Need to Be Cheerful Just Because It’s the Holidays

Rethinking Holiday Vacations in the Era of Remote and Hybrid Work

An anthropologist explains why we love holiday rituals and traditions

It's time to

READ

LIKE

A PRO!

Bite-sized knowledge
to upgrade
your career