Remote Company 101: What is People Operations? - Toggl Blog - Deepstash

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Human Resources is obsolete. Enter People Operations.


Remote Company 101: What is People Operations? - Toggl Blog

Remote Company 101: What is People Operations? - Toggl Blog


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People Operations

As a fairly new concept, the People Ops demand has boomed, with vacancies growing 6x faster than...

The Work Of People Operations

  • Focusing their entire mission on employee satisfaction and performance. 
  • Optimizing the entire employee journey, including onboarding and training.
  • Cultivating a great employer brand.
  • Attracting, evaluating, and hiring talent through optimized hiring processes.

People Operations Vs HR

Traditional HR:

  • Narrowly focuses on traditional HR topics such as pay, benefits, and recruitment.
  • Ensures employees work in a way that reduces the ‘people’ risk for the company.
  • Tells employees about key decisions and policy changes.

Importance Of People Ops In Remote Organizations: Overcoming Challenges

By taking a holistic people-focused approach, remote People Operations specialists help distributed teams overcome the following key challenges:

  • Collaborating and coordinating work across time zones. 
  • Providing clear and consistent guidance on communication, processes, and hab...

Creating an Amazing Culture

For remote companies, People Operations become the heartbeat of the business. By focusing on the people, their needs, and ultimately their satisfaction, remote People Operations teams have to create an amazing culture. 

We all know that feeling truly part of an organization is hard when you...

Reducing Time-to-Hire

From a recruitment perspective, adopting a People Ops model inevitably leads to a much reduced time to hire. Bring together a fantastic employer brand (focused on putting people first), slick and efficient recruitment processes, and innovative hiring technology, and you’ve got the perfect recipe ...

Boosting Employee Effectiveness

All of this comes together to improve employee effectiveness. People Ops teams listen to the challenges employees face and put their needs first when it comes to developing solutions. 

Feeling valued, prioritized, and cared for improves employee satisfaction and, ultimately, employee perfor...

Skills or Qualities That Make a Great Remote People Ops Specialist: Collaboration

Whether you’re hiring a People Ops specialist or looking to make the transition yourself, here are some of the skills and qualities needed to become a People Ops superstar!

Collaboration: People Ops is all about co-creating a better way of working, so you need to b...

Emotional Intelligence

People Ops specialists need to be able to understand what makes people tick. They need compassion and empathy to understand the challenges employees face to accurately come up with solutions.

People Ops isn’t as reactive as traditional HR. Instead, People Ops leaders have to be able to tackle situations and come up with problems proactively. Especially for new and exciting remote companies, you may need to think outside the box, harnessing creativity and confidence to try something ne...

Analytical Skills

People Ops is a results-driven business with success decided by key metrics such as employee satisfaction and churn rate. However your organization collects their data, you need to be an expert at analysis to fully understand it and turn it into actionable outputs.

Data shows that 85% of employees experience workplace conflict in their lifetime. As a People Ops specialist, that conflict will come to your door, so you need to be able to manage and diffuse it as effectively as possible. 

Finding Remote People Ops Jobs

Fundamentally, People Ops jobs are no different from any other jobs – there are loads out there, you just need to know where to find them.

But if you’re explicitly fishing in the remote market, you need to take your search to some particular places.

AngelList – What b...



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