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How to Build Extraordinary Business Relationships

https://www.inc.com/jeff-haden/9-habits-of-people-who-build-extraordinary-relationships.html

inc.com

How to Build Extraordinary Business Relationships
Professional success is important to everyone, but still, success in business and in life means different things to different people-- as well it should. But one fact is universal: Real success, the kind that exists on multiple levels, is impossible without building great relationships.

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Habits of People Who Build Extraordinary Relationships

Habits of People Who Build Extraordinary Relationships
  • Take the hit. Few acts are more selfless than taking the undeserved hit and few acts better cement a relationship.
  • Step in without being asked.  They pay close attention so they can tell when others are struggling and then come up with specific ways in which they can help.
  • Answer the question that is not asked. They think about what lies underneath the question so they can answer that question, too.
  • They know when to have fun and when to be serious, when to be over the top and when to be invisible, and when to take charge and when to follow.
  • Prove they think of others. Take a little time every day to do something nice for someone you know, not because you're expected to but simply because you can.
  • Realize when they have acted poorly and apologize before they are asked to.
  • Give consistently, receive occasionally. They think about what they can give, not what they can get.
  • Value the message by always valuing the messenger.

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Those with narcissistic personalities are pretty good at turning on the charm. Watch how they treat people when they’re not “on stage.” If you catch them lying, manipulating, or blatantly disrespecting others, there’s no reason to believe they won’t do the same to you.

The first step in dealing with a narcissistic personality is simply accepting that this is who they are.

Speak up for yourself

Some people with narcissistic personalities enjoy making others squirm. Try not to get visibly flustered or show annoyance, as that will only urge them to continue.

If it’s someone you’d like to keep close in your life, then you owe it to yourself to speak up. Try to do this in a calm, gentle manner. Tell them how their words and conduct impact your life. Be specific and consistent about what’s not acceptable and how you expect to be treated. 

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The Little Things

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Show that you care by doing little things, even if they're ridiculous.

Show genuine interest

Maintain eye contact. Smile when the other person smiles. Frown when they frown.

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Show a little vulnerability

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Search for agreement instead of contradiction

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