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Workflow analysis has 3 goals:
When you start analyzing your workflows, you need to consider the business process, the data attached to it, timeframe, and frequency.
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When you start to analyze the workflow for an existing process that hasn't been documented, your primary goal is to portray it using either multiple sticky notes or a workflow management software program.
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Once you've implemented your workflow, continue to analyze your process to see how effective it is. Metics to look at:
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Look at ways you can improve good processes.
To optimize the workflow, use the data you collected at the beginning about how long a task should take vs. how long it actually takes and other ways to measure success or failure.
Model new workflows with the improvements you want to make to estimate the impact of the outcome.
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