Reason #1 Why People Resist Change & How To Help

Reason: They are too full of fear and emotions and fears to think straight.

The Fix: As soon as you hear a new idea, your brain categorizes it as 'good' or 'bad.' Create space for the team to consider a third category - the 'interesting' elements of the change. To do this, pull the team together, grab a whiteboard (virtual or otherwise), sketch out these three columns, and facilitate a discussion exploring each.

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Leadership

Reason #2 Why People Resist Change & How To Help

Reason: They don't know how big a deal the change actually is. Have you ever started a project so overwhelming that you didn’t even know where to start? This is how change can feel, too.


The Fix: Try using the 4-door approach to give the change some edges.

  1. What are the things we used to be able to do and still can?
  2. What are the things we couldn’t do before and still can’t?
  3. What are the things we used to do but can’t now?
  4. What are the things we couldn’t do before but can now?
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Reason #3 Why People Resist Change & How To Help

Reason: They don't see how they fit into any of it. This reason highlights the difference between ownership and authorship of a change.

The Fix: Ownership doesn't work, but authorship does. Try using the renovator's delight approach to help the team become authors of change.

  1. What do you want to keep going forward
  2. What do you want to chuck?
  3. What do you want to change?
  4. What do you want to add?
“You can keep things the same or you can make a difference. You cannot do both. That is the choice you’ve got to make.”

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