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Successful DelegationUsing the Power of Other People's Help

https://www.mindtools.com/pages/article/newLDR_98.htm

mindtools.com

Successful DelegationUsing the Power of Other People's Help
Using the Power of Other People's Help Even "Super You" needs help and support. There is no shame in asking for assistance. Push aside the pride and show respect for the talent others can bring to the table.

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How to Delegate

  • Specify the outcome you desire to the people you trust to deliver it.
  • Establish controls, identify limits to the work and provide sufficient support, but resist upward delegation. 
  • Keep up to date with progress, and focus on results rather than procedures. 
  • When the work is completed, give recognition where it’s deserved.

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Delegation as a solution for work overload

If you work on your own, there's only a limited amount that you can do, however hard you work.

One of the most common ways of overcoming this limitation is to learn how to delegate your work to other people. If you do this well, you can quickly build a strong and successful team of people, well able to meet the demands that others place. 

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5 key questions...

...to determine when delegation is appropriate:

  • Is there someone else who has (or can be given) the necessary information/ expertise to complete the task? 
  • Does the task provide an opportunity to grow and develop another person's skills?
  • Is this a task that will recur, in a similar form, in the future?
  • Do you have enough time to delegate the job effectively? 
  • Is this a task that I should delegate? 

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Factors to consider when delegating

Factors to consider when delegating
  • The experience, knowledge and skills of the individual as they apply to the delegated task, including the time need to provide training, if necessary
  • The individual's preferred work style
  • The current workload of this person: consider if the person has enough time to take on more work and how this affects other responsabilities.

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Keeping Control

Keeping Control
  • Take time to explain why they were chosen for the job, what's expected from them during the project.
  • Discuss timelines and deadlines.
  • Agree on a schedule of checkpoints at which you'll review project progress.
  • Make adjustments as necessary.
  • Take time to review all submitted work.

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SIMILAR ARTICLES & IDEAS:

Delegation method and staff experience

  • For new and inexperienced in the job staff -  use a directive delegation style (Tell exactly what you want them to do).
  • For staff that has experience ...

Question to consider when before delegating

  • Who can do this job instead of you?
  • Who can do this job better than me?
  • Who can do this job at a lower cost than me?
  • Can this activity be eliminated altogether?

For an effective delegation...

  1. Match the Person to the Job: never delegate an important task to a person who has not performed that task satisfactorily in the past.
  2. Agree on what is to be Done.
  3. Explain How the Job Should Be Done: Explain your preferred approach or method of working.
  4. Have Him Feed It Back: the only way that you can be sure that the other person actually understands the job or assignment
  5. Set a Deadline.
  6. Manage By Exception.

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Delegation

In a work setting, it means the transfer of responsibility for a task from a manager to a subordinate. 

The decision to delegate is usually made by the manager. However, sometimes...

Top Delegation Skills

  • Communication: explain what the task is, what the expectations are, and listen to any questions and concerns.
  • Giving Feedback: provide clear feedback on what they did well, what they struggled with, and why.
  • Training and Assessment of Tasks:  make sure your staff has the skills and abilities necessary to perform the task. This might require some training.
  • Trust: Lay out clear expectations, and provide feedback, but do not micromanage while the employee works on the task.

Steps to an effective delegation

Steps to an effective delegation
  • Always provide feedback.
  • Be sure to keep an eye on things.
  • Be clear about what you want your employees to do.
  • Delegate the right things.